National Warranty Services is a national PC & computer warranty company offering Australia-wide comprehensive high quality warranty services, and is owned by local Queensland business people from within the IT community and other business professionals.

National Warranty Services specialise only in premium warranties for PCs, servers, and POS equipment, with a range of different coverage periods and response times. No white goods, no brown goods, just the best possible IT service.

Quite simply, National Warranty Services was created because there was a long-standing need for a national PC & computer warranty company that delivered responsive, expert, warranty service to its end users, that treated all its clients (Warranty Holders, Resellers, Service Agents) with courtesy, efficiency, honesty, helpfully, and professionally.

Doesn't sound like much to ask, does it? Yet, in our experience ... it just didn't happen.

The Head Office and National Service Centre of National Warranty Services are located in Brisbane Queensland; however, the core of National's team is all our Authorised Service Agents around Australia.

The Head Office team is small and efficient, priding themselves on their friendly, professional service for end-users, Service Agents, and Resellers alike.

Head Office is organised around the following functional centres - a small management and sales team, call centre staff, parts & RA staff, and Accounts & Administration.

As you may have already observed from the enhanced procedures, streamlined processes, and flexible 'win-win' co-operative approach, National is focussed on being smarter, being more helpful, and delivering more professional, more efficient, high quality service for all our different clients groups.

Don Card, National's General Manager, has over 19 years IT technical and support management experience, and has spent many years building and managing large networks and support teams. Amongst various IT roles, Don has been the IT Manager for Human Rights Commission, and for North Sydney Council. For past three years, he was Qld State Manager for another Australian warranty company, and previously ran an advanced IT services and solutions company based on Qld's Sunshine Coast.

Thelma Pirie currently runs the Administration & Accounts area.