SAM will be our new Reseller & Service Agent database. And most of final delay was exporting, and matching, and massaging, data from all the various systems we were using previously, and have now replaced with SAM.)

In this first release of SAM, you and your customers can search for Service Agents by various criteria, such as postcode and town, and see all current National Warranty Services Service Agents & Resellers mapped to their exact street address.

You and your customers can search by town, postcode and state. And by the end of today, comma-delimited searches should be enabled in all fields, plus range searches for postcode.

The SAM location 'bubbles' are colour coded for different values of a changeable National Warranty Services-selected field.

On mouse roll-over, SAM displays the National Warranty Services ID, and Town & Postcode (no street address displayed), and other data.

By next week hopefully, Resellers & Service Agents will be able to login to SAM, and update all their details themselves at any time (there are quite a lot of fields of RS/SA information).

For existing Resellers, your SAM ID will be the same as your National Warranty Services & IDA System ID, and your password will be the same as your IDA System Admin password. For other Resellers & Service Agents, there will be an ID & Password Reminder function that you can use. Just enter your email address, SAM will look for a match in data, and send details to that email address if a match is found. Otherwise, call or email us (07 3117 0950 or resellers@).

In-house, National Warranty Services will use SAM in the Service Centre to locate the closest and best Service Agents for a job much, much faster and easier than previously. And National Warranty Services Business Development will use SAM to track and map our Resellers, and as our new CRM System.

You have to try it to believe how nice this Web app is.

NEW NWS SALES REWARD!
A FREE SCRATCHIE FOR EVERY WARRANTY SOLD.

Unlike our 'Mates Rates' Reward Program, which rewards the business, this Rewards Program is partly to try to reward (& encourage) all the guys actually selling our warranties, and partly for a bit of fun, and partly to do something that wasn't always email or Web.

So at the end of each month, we will physically post out a free Scratchie for each warranty you sell. The more warranties, the more Scratchies you get. The idea is that the person who sold the warranties gets the Scratchies, or you could just share the fun by sharing between all sales guys.

Has to better than a poke in the eye with a burnt stick. :-)

And who knows what you could win? And the more warranties, the more chances to win - and have a bit of fun.

AT LAST.
NATIONAL WARRANTY SERVICES RESELLER & SERVICE AGENT FAQ.

Pretty comprehensive list of questions & answers.

Check it out

NATIONAL WARRANTY SERVICES' NEW PREMISES. PHOTOS.

Our great new premises. Still with more offices to go in. But enough for a little while.

And all done from bare concrete to all finished (apart from kitchen) in three weeks.

National Warranty Services Offices Front

National Warranty Services Offices Side

National Warranty Services Offices Inside 1

National Warranty Services Offices Inside 2

National Warranty Services Offices Inside 3

NEW IDA System FUNCTION.
WHOLESALE WARRANTIES WON'T PRINT WHOLESALER'S DETAILS ON CERTIFICATE.

The fabulous IDA System creates and prints individual personalised warranty Certificates for each warranty purchased, with all warranty, customer, and Reseller details.

However, we recently realised, after a call from a Reseller, that, if an 'instant' warranty is purchased by a Wholesaler for a Reseller, then IDA System automatically prints the Wholesaler's details on the Certificate, which of course is definitely something that the Reseller wouldn't want.

So we have just added a new IDA System feature so that, when a Wholesaler is making an 'instant' wholesale warranty purchase for a Reseller, they can stop their details being printed on the Certificate just by ticking a new tick box on IDA System purchase form.

INSTANT ON-LINE 'AD HOC' WARRANTIES
FEATURE IN ARN MAGAZINE!

Check it out.

ARN National Warranty Services 'Ad Hoc' Article

INSTANT ON-LINE 'AD HOC' WARRANTIES
FOR THOUSANDS OF CONSUMER PRODUCTS!

For many months, and several developers :-) National Warranty Services has been working on a major major enhancement of our patented Instant Warranty Delivery & Activation System (IDA System).

What we call in-house 'Ad Hoc' Warranties.

('Ad Hoc' because you can get a warranty price and a warranty for any product at all for any product category we list in real-time on-line.)

You just select the appropriate Product Category, enter in some product details, like brand, model, RRP, and Manu warranty period, press Calculate Price, and the IDA System will calculate wholesale warranty pricing (including your 'Mates Rates' Loyalty Discount) for 1/2/3/4/5 year warranties - which you can then instantly purchase and print.

(And like our normal 'list' warranties (PCs, notebooks & servers), the IDA System sends you an automatic sales confirmation with 'pro forma' Tax Invoice and a Warranty Certificate PDF.)

The new warranty 'Ad Hoc' Warranty Product Categories we have added and released for your use are -

LAN & WAN Equipment
Media Centre Systems
POS Equipment
DVR Equipment
LCD & Plasma Screens
Printers
GPS Equipment
PBX Equipment
VoIP & PTSN Phones
Digital Cameras
Mobile Phones & PDAs
Transceivers & Receivers
Marine Transceivers & Receivers
Marine GPS Equipment

If you are an Authorised National Warranty Services Reseller and you have an on-line National Warranty Services IDA System account & login, YOU CAN START PURCHASING THESE WARRANTIES IMMEDIATELY.

Log on and check it out here. www.nationalwarranties.com.au/ida/sales/wlogin.php

Use the IDA System Reseller Test Logon if you like or if you haven't got an IDA System Account.
ID: 9999999 P/W: don123

Haven't got, or don't know, your IDA System Account? Call us up ASAP and find out if it is already set-up for you ready to go.

Not an National Warranty Services Authorised Reseller yet?

Check out our easy automated on-line Reseller & Service Agent Application. Here.

And you can start purchasing 'instant' warranties for thousands of products & equipment within minutes.

ON-LINE INSTANT WARRANTY * QUOTES *
FOR PCs and THOUSANDS OF ELECTRONIC PRODUCTS!

Available immediately, all Authorised National Warranty Services Resellers can now get instant on-line warranty quotes for all our previous warranty product categories - PCs, notebooks & servers, PLUS all our new 'ad hoc' products.

Each quote has the exact product details you enter, and the warranty type you selected, and wholesale pricing for 1/2/3/4/5 year warranties. The pricing takes into account your 'Mates Rates' Loyalty discount.

If you are an Authorised National Warranty Services Reseller and you have an on-line National Warranty Services IDA System account & login, you can get instant written warranty quotes immediately.

You can either just use the screen quote, or you can print it off, or email the quote (the email goes to your IDA System account sales email address).

Not an National Warranty Services Authorised Reseller yet?

Check out our easy automated on-line Reseller & Service Agent Application. Here.

And you can start purchasing 'instant' warranties for thousands of products & equipment within minutes.

Download 'Point of Sale' Retail Video For Your Shop PCs HERE

View 'Point of Sale' Retail Video On-line

Click on one of the above links to download or view online our exciting Retail Shop presentation video.

Run this on any or all your shop PCs so customers can see information on the benefits of a National Warranty Services premium warranty. Good for sales staff too.

So now you have the following free retail marketing material available -

Colour tri-fold brochure (and brochure stand) to go on counter/s or next to PCs
Colour tri-fold stand to go next to PCs
Retail video presentation for shop PCs
On-line Retail 'Splash Page' with warranty information page

	RESELLERS.
	Haven't started using the fantastic patented National Warranty Services Instant Warranty Delivery & Activation System (IDA System) yet?? Take IDA System for a spin. She is very friendly and so easy to get to know. Ask us for a friendly IDA System 'Test Drive' HERE. Blind dates can be good. And IDA System promises you a good time.

Easy On-line National Warranty Services
Reseller & Service Agent Application HERE.

Click on the above bar to become an Authorised National Warranty Services Reseller and/or Service Agent.

NO minimum order volumes. NO minimum monthly volumes. NO fixed term. Immediate 'no-cost' opt-out. NO nasty warranty 'Use By' Dates. 100% 'Money Back' Guarantee on all un-activated warranty purchases. AND service payments within ten days.

Why not partner with Australia's most friendly, efficient, ethical, and innovative warranty company? A service company run by service professionals, not an insurance company run by accountants and sales shonks.

NEW. Reseller National Warranty Services
Retail Warranty Information 'Splash Pages' For Your Site

WITH YOUR OWN EMBEDDED BUSINESS NAME! AND NOW PHONE NUMBER!

GET $50 CASH-BACK FOR DOING ALMOST NOTHING

Here is an attractive, informative, National Warranty Services Retail Warranty Information Web Page for your customers that you can basically just 'drop' into your Web site. Or use in email, or even hard-copy marketing.

There are three information 'splash' pages. One for on-site service Resellers, RTB service Resellers, & on-line Resellers.

All you have to do is add a link to one of these National Warranty Services warranty information pages in suitable spot/s on your site, like next to each of your systems. You could even use a National Warranty Services logo as a graphic (download from the National Warranty Services site. Look under Resellers/Forms).

And! If you add (& leave) any of these National Warranty Services links to your site, we will give you $50, or 10%, off your next National Warranty Services invoice (whichever is greater)!

Just send in the National Warranty Services Link URL before, or when, you get your monthly National Warranty Services invoice, and we will reduce your invoice accordingly.

These pages & links are to save you all the time & effort to do yourself. And we will keep it up-to-date for you as well. And to give you another easy way (along with tri-fold brochure) to give National Warranty Services warranty information to your customers. And so make it easier for YOU sell more National Warranty Services warranties and make more $$$!

Pick the most suitable link, and replace '999999' with your IDA System ID, and 'Freds Computer Shop' with your business name, and similarly, your phone number (with '%20' for any spaces). (The link script inserts your business name and phone number in the text. Cute hey?)

Check out the On-site Reseller Retail Warranty Information Splash Page
http://www.nationalwarranties.com.au/nws-os-retail/os-info.php?rid=999999&Freds%20Computer%20Shop&phone=07%201234%201234

Check out the RTB Reseller Retail Warranty Information Splash Page
http://www.nationalwarranties.com.au/nws-rtb-retail/rtb-info.php?rid=999999&Freds%20Computer%20Shop&phone=1234%201234

Check out the On-Line Reseller Retail Warranty Information Splash Page
http://www.nationalwarranties.com.au/nws-ol-retail/ol-info.php?rid=999999&Freds%20Computer%20Shop&phone=1234%201234

NATIONAL WARRANTY SERVICES APPLE WARRANTIES LAUNCHED!

National Warranty Services Introduction

National Warranty Services is a national PC & computer warranty company offering Australia-wide comprehensive high quality PC & computer warranty services.

National Warranty Services is owned & managed by IT professionals with many years of experience in IT management and IT service. IT service professionals, not a shonky insurance business that delivers poor service and treats people badly.

National Warranty Services specialise in premium warranties for PCs, servers, and POS equipment, with a range of different coverage periods and response times. No white goods, no brown goods, just the best possible IT service.

Quite simply, National Warranty Services was created because there has been a long-standing need for a national PC & computer warranty company that delivered helpful, friendly and efficient service to its end users, its Resellers, and its Service Agents. National Warranty Services believes very strongly in treating all its clients (Warranty Holders, Resellers, Service Agents) with courtesy, efficiency, honesty, helpfully, and professionally.

Doesn't sound like much to ask, does it? Yet, in our experience ... it just doesn't happen.

NWS PC DIAGNOSTIC & SECURITY SOFTWARE

Disaster Recovery Links

Downtime Cost Calculators

Exciting National Warranty Services Service Agent Mapping Now Available! For National Warranty Services Resellers, your customers & the public.

>>> National Warranty Services SAM Mapping System <<<

>>> Annotated SAM Public Search Screen example <<<

NEW NWS SALES REWARD! A FREE SCRATCHIE FOR EVERY WARRANTY SOLD.

AT LAST. NATIONAL WARRANTY SERVICES RESELLER & SERVICE AGENT FAQ.

NATIONAL WARRANTY SERVICES' NEW PREMISES. PHOTOS.

NEW IDA System FUNCTION. WHOLESALE WARRANTIES WON'T PRINT WHOLESALER'S DETAILS ON CERTIFICATE.

INSTANT ON-LINE 'AD HOC' WARRANTIES FEATURE IN ARN MAGAZINE!

INSTANT ON-LINE 'AD HOC' WARRANTIES FOR THOUSANDS OF CONSUMER PRODUCTS!

ON-LINE INSTANT WARRANTY *** QUOTES *** FOR PCs and THOUSANDS OF ELECTRONIC PRODUCTS!