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NWS PC DIAGNOSTIC & SECURITY SOFTWARE

This licensed software included FREE with every NWS warranty

TuffTest Diagnostic Software (ISO Image)
TuffTest Diagnostic Software (FDD ver - ZIP exe)
TuffTest Diagnostic Manual
TuffTest Windows Diagnostic Software
PC Check Diagnostic Software (CD Image)
PC Check Software & Documentation
SafePatrol Notebook & PC Security & Anti-theft Software

Disaster Recovery Links

The Disaster Recovery Guide
Disaster Recovery: Best Practices White Paper
Disaster Recovery Planning Process (Part 1)
IT Disaster Recovery Planning Guide
Sample Disaster Recovery Plan

Downtime Cost Calculators

NTA Cost Calculator
Dpair Cost Calculator
Sudora Cost Calculator
Teneros Email Cost Calculator
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Greatest Software Downloads
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NWS Forms & Documentation

Acrobat Reader Download Here

Winzip Download Here


NEW! Separate Marketing Material Button

All Reseller marketing material has been moved from Forms to Marketing Material on top menu.

Or use this link. Marketing Material List

NWS Authorised Reseller & Service Agent Agreement. NOW ON-LINE.

New combined easy-to-complete Application & Agreement to become a National Warranty Services Authorised Reseller & Service Agent - with NO volume or similar requirements.

Smart Automated On-Line Reseller & Service Agent Application HERE.

NWS Service Agent Fee Schedule

NWS introduced a flexible range of service fees based on the difficulty of fault diagnosis and the difficulty of replacement.

Warranty service can not be based on T&M rates as normal service might be, because we cannot manage or control how efficiently & effectively any Service Agent carries out the fault diagnosis and part replacement.
But our sliding scale of rates for different size jobs means that Service Agents are paid according to the complexity of the job. Effectively this means that more expert and/or more efficient Service Agents are paid more per hour than less expert and less efficient Service Agents And that is the way it should be!
Service fees based on T&M would actually encourage Service Agents to be LESS efficient, and would actually reward less expert & efficient Service Agents more than those Service Agents who are really good.

Open, print, or save here.

NWS Server Definition

The NWS server definition is logical & simple.

If a system is -

running a network or server operating system,
OR
is being accessed on a daily basis by other PCs for - software, or data, or services,

the system is a SERVER.

Open & print NWS Server Definition here.


Current NWS Warranty Terms & Conditions

NWS Terms & Conditions have been written to be user-friendly and easy to understand. We have removed as much legal 'gobbly gook' as we could, and made the conditions as flexible and sensible as possible. The warranty certificate itself has a common-sense summary list of what the warranty covers and what it doesn't cover, eg damage by persons or the environment.

Open & print here.

NWS Service Contingency Fund

NWS have a Service Contingency Fund to fund future service of existing warranties

Open & print here.

Free PC Check Software Download & Documentation

FOR NWS WARRANTY HOLDERS, RESELLERS & SERVICE AGENTS ONLY.

Free licensed copy of PC-Check Diagnostic software & documentation.

Download free PC Check Software & Documentation here.

NWS List of Greatest Utility Software

Check out this really great list of fantastic utility software! Mainly free too. Email your recommendations & comments to mailto:software@nationalwarranties.com.au

Download NWS Greatest Software here.

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