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National Warranty Services Forms & Documentation

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How To Assemble The NWS DL Brochure Holder

Here is a Youtube video showing you how to assemble the NWS DL Brochure Holder. There is a 'trick' or two.

View Brochure Holder Assembly Video


National Warranty Services Authorised Reseller & Service Agent Partner Agreement. NOW ON-LINE.

New combined easy-to-complete Partner Application & Partner Agreement to become a National Warranty Services Authorised Reseller & Service Agent - with NO volume or similar requirements.

 

Smart Automated On-Line Reseller & Service Agent Partner Application HERE.

National Warranty Services Service Agent Warranty Fee Schedule

National Warranty Services introduced a flexible range of service fees based on the difficulty of fault diagnosis and the difficulty of replacement.

Warranty service can not be based on T&M rates as normal service might be, because we cannot manage or control how efficiently & effectively any Service Agent carries out the fault diagnosis and part replacement.
But our sliding scale of rates for different size jobs means that Service Agents are paid according to the complexity of the job. Effectively this means that more expert and/or more efficient Service Agents are paid more per hour than less expert and less efficient Service Agents And that is the way it should be!
Service fees based on T&M would actually encourage Service Agents to be LESS efficient, and would actually reward less expert & efficient Service Agents more than those Service Agents who are really good.

 

Open, print, or save the NWS Warranty Fee Schedule here.

National Warranty Services Ad Hoc Job Fee Schedule

National Warranty Services with its National Computer Services (NCS) division carries out ad hoc jobs for break/fix, installations, upgrades, and maintenance, using our massive network of Service Agents, for national corporates that have a branch or franchise structure, IT comnpanies providing remote support who need managed on-site services for their clients.

In addition, the NCS division can easily carry out large multi-site projects for installations, upgrades, and maintenance, all around Australia, even on the same day if required.

 

Open, print, or save the generic NCS Ad Hoc Fee Schedule here.

See the separate National Computer Services site here.

National Warranty Services Reseller & Service Agent FAQ

Very comprehensive FAQ covering all aspects of warranty purchases and job procedures.

 

Reseller & Service Agent FAQ

National Warranty Services Reseller Australian Consumer Law Template

 

Reseller ACL Template

National Warranty Services Reseller Shop Display Presentation Video

A NWS retail warranty preseentation for running on shop display systems.

 

Retail Video for Shop PCs

National Warranty Services Retail Warranty Information 'Splash Web Pages' Links for Resellers' Web Sites

National Warranty Services have put together some retail warranty information pages that explain the benefits of NWS warranties to retail customers, together with 'smart' links to use to point to these page.

These 'smart' links embed your business name and phone numberWarranty service can not be based on T&M rates as normal service might be, because we cannot manage or control how efficiently & effectively any Service Agent carries out the fault diagnosis and part replacement.
But our sliding scale of rates for different size jobs means that Service Agents are paid according to the complexity of the job. Effectively this means that more expert and/or more efficient Service Agents are paid more per hour than less expert and less efficient Service Agents And that is the way it should be!
Service fees based on T&M would actually encourage Service Agents to be LESS efficient, and would actually reward less expert & efficient Service Agents more than those Service Agents who are really good.

 

NWS Reseller Retail Warranty Information 'Splash Web Pages' Links

National Warranty Services Service Agent Fee Schedule

National Warranty Services introduced a flexible range of service fees based on the difficulty of fault diagnosis and the difficulty of replacement.

Warranty service can not be based on T&M rates as normal service might be, because we cannot manage or control how efficiently & effectively any Service Agent carries out the fault diagnosis and part replacement.
But our sliding scale of rates for different size jobs means that Service Agents are paid according to the complexity of the job. Effectively this means that more expert and/or more efficient Service Agents are paid more per hour than less expert and less efficient Service Agents And that is the way it should be!
Service fees based on T&M would actually encourage Service Agents to be LESS efficient, and would actually reward less expert & efficient Service Agents more than those Service Agents who are really good.

 

Open, print, or save here.

National Warranty Services Service Agent Fee Schedule

National Warranty Services introduced a flexible range of service fees based on the difficulty of fault diagnosis and the difficulty of replacement.

Warranty service can not be based on T&M rates as normal service might be, because we cannot manage or control how efficiently & effectively any Service Agent carries out the fault diagnosis and part replacement.
But our sliding scale of rates for different size jobs means that Service Agents are paid according to the complexity of the job. Effectively this means that more expert and/or more efficient Service Agents are paid more per hour than less expert and less efficient Service Agents And that is the way it should be!
Service fees based on T&M would actually encourage Service Agents to be LESS efficient, and would actually reward less expert & efficient Service Agents more than those Service Agents who are really good.

 

Open, print, or save here.

National Warranty Services Service Agent Fee Schedule

National Warranty Services introduced a flexible range of service fees based on the difficulty of fault diagnosis and the difficulty of replacement.

Warranty service can not be based on T&M rates as normal service might be, because we cannot manage or control how efficiently & effectively any Service Agent carries out the fault diagnosis and part replacement.
But our sliding scale of rates for different size jobs means that Service Agents are paid according to the complexity of the job. Effectively this means that more expert and/or more efficient Service Agents are paid more per hour than less expert and less efficient Service Agents And that is the way it should be!
Service fees based on T&M would actually encourage Service Agents to be LESS efficient, and would actually reward less expert & efficient Service Agents more than those Service Agents who are really good.

 

Open, print, or save here.

National Warranty Services Service Agent Fee Schedule

National Warranty Services introduced a flexible range of service fees based on the difficulty of fault diagnosis and the difficulty of replacement.

Warranty service can not be based on T&M rates as normal service might be, because we cannot manage or control how efficiently & effectively any Service Agent carries out the fault diagnosis and part replacement.
But our sliding scale of rates for different size jobs means that Service Agents are paid according to the complexity of the job. Effectively this means that more expert and/or more efficient Service Agents are paid more per hour than less expert and less efficient Service Agents And that is the way it should be!
Service fees based on T&M would actually encourage Service Agents to be LESS efficient, and would actually reward less expert & efficient Service Agents more than those Service Agents who are really good.

 

Open, print, or save here.

National Warranty Services Service Agent Fee Schedule

National Warranty Services introduced a flexible range of service fees based on the difficulty of fault diagnosis and the difficulty of replacement.

Warranty service can not be based on T&M rates as normal service might be, because we cannot manage or control how efficiently & effectively any Service Agent carries out the fault diagnosis and part replacement.
But our sliding scale of rates for different size jobs means that Service Agents are paid according to the complexity of the job. Effectively this means that more expert and/or more efficient Service Agents are paid more per hour than less expert and less efficient Service Agents And that is the way it should be!
Service fees based on T&M would actually encourage Service Agents to be LESS efficient, and would actually reward less expert & efficient Service Agents more than those Service Agents who are really good.

 

Open, print, or save here.

National Warranty Services Service Agent Fee Schedule

National Warranty Services introduced a flexible range of service fees based on the difficulty of fault diagnosis and the difficulty of replacement.

Warranty service can not be based on T&M rates as normal service might be, because we cannot manage or control how efficiently & effectively any Service Agent carries out the fault diagnosis and part replacement.
But our sliding scale of rates for different size jobs means that Service Agents are paid according to the complexity of the job. Effectively this means that more expert and/or more efficient Service Agents are paid more per hour than less expert and less efficient Service Agents And that is the way it should be!
Service fees based on T&M would actually encourage Service Agents to be LESS efficient, and would actually reward less expert & efficient Service Agents more than those Service Agents who are really good.

 

Open, print, or save here.

National Warranty Services Service Agent Fee Schedule

National Warranty Services introduced a flexible range of service fees based on the difficulty of fault diagnosis and the difficulty of replacement.

Warranty service can not be based on T&M rates as normal service might be, because we cannot manage or control how efficiently & effectively any Service Agent carries out the fault diagnosis and part replacement.
But our sliding scale of rates for different size jobs means that Service Agents are paid according to the complexity of the job. Effectively this means that more expert and/or more efficient Service Agents are paid more per hour than less expert and less efficient Service Agents And that is the way it should be!
Service fees based on T&M would actually encourage Service Agents to be LESS efficient, and would actually reward less expert & efficient Service Agents more than those Service Agents who are really good.

 

Open, print, or save here.

National Warranty Services Service Agent Fee Schedule

National Warranty Services introduced a flexible range of service fees based on the difficulty of fault diagnosis and the difficulty of replacement.

Warranty service can not be based on T&M rates as normal service might be, because we cannot manage or control how efficiently & effectively any Service Agent carries out the fault diagnosis and part replacement.
But our sliding scale of rates for different size jobs means that Service Agents are paid according to the complexity of the job. Effectively this means that more expert and/or more efficient Service Agents are paid more per hour than less expert and less efficient Service Agents And that is the way it should be!
Service fees based on T&M would actually encourage Service Agents to be LESS efficient, and would actually reward less expert & efficient Service Agents more than those Service Agents who are really good.

 

Open, print, or save here.

National Warranty Services Service Agent Fee Schedule

National Warranty Services introduced a flexible range of service fees based on the difficulty of fault diagnosis and the difficulty of replacement.

Warranty service can not be based on T&M rates as normal service might be, because we cannot manage or control how efficiently & effectively any Service Agent carries out the fault diagnosis and part replacement.
But our sliding scale of rates for different size jobs means that Service Agents are paid according to the complexity of the job. Effectively this means that more expert and/or more efficient Service Agents are paid more per hour than less expert and less efficient Service Agents And that is the way it should be!
Service fees based on T&M would actually encourage Service Agents to be LESS efficient, and would actually reward less expert & efficient Service Agents more than those Service Agents who are really good.

 

Open, print, or save here.

National Warranty Services Customer Job Agreement Page

The Customer Job Agreement form (part of the NWS Job Sheet) so that Service Agents can print off when they don't have a full Job Sheet, eg at week-ends.

A reminder to Service Agents that this form is for their protection. IF this form is signed, and the Warranty Holder refuses to pay you for a non-warranty job, NWS will pay you instead.

 

NWS Customer Job Agreement Sheet HERE.

National Warranty Services Server Definition

The National Warranty Services server definition is logical & simple.

If a system is running a network or server operating system, or, is being accessed on a daily basis by other PCs or systems for - software, or data, or services, the system is a SERVER.

 

Open & print National Warranty Services Server Definition here.

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